Problem with buying

Presale questions & requests related to RAXO modules
DavidBoggitt
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Joined: Apr 13, 2011 11:35 pm
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Problem with buying

Post by DavidBoggitt » Nov 22, 2019 8:05 am

Hi there,

I tried to buy the 'Bundle' this morning with the Pagination extra layout, but when I got to the point of confirming my order, clicking on the button didn't do anything.

I had ticked the box to accept the Terms and Conditions.

When I click the 'Complete Order' button, it appears to be processing for a very short time, but then stops and nothing happens.

Many thanks,

Dave

Admin
Site Admin
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Joined: Jan 31, 2010 9:53 pm
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Re: Problem with buying

Post by Admin » Nov 26, 2019 10:15 am

Hello Dave
DavidBoggitt wrote:
Nov 22, 2019 8:05 am
... but when I got to the point of confirming my order, clicking on the button didn't do anything
What payment method do you choose?
Make sure you enter your real name and other information without errors.
When I click the 'Complete Order' button, it appears to be processing for a very short time, but then stops and nothing happens.
Please describe in more detail at what stage this happens. What do you do before that?
What browser do you use and does the same thing happen if you change the browser?

DavidBoggitt
Posts: 15
Joined: Apr 13, 2011 11:35 pm
Joomla! version: 1.5.23

Re: Problem with buying

Post by DavidBoggitt » Nov 29, 2019 9:33 pm

Ok, seems fine now for whatever reason..!

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