Please make sure you provide us with the following information:
- Specify which RAXO Extension you are using, its version, and Joomla version.
- State clearly what is the problem. Give an accurate description of the issue, and when it occurs. If there are some problems – ask one per request.
- Description or screenshot of how it should be without the problem.
- The most important is - Link to the site page where you have the issue. If you don’t have a live site, send us a copy of that page. To detect what’s wrong we must see the code of the page with a problem.
- Specify what settings you use or send screenshots of the RAXO extension administration panel.