UPDATES for Modules and Layouts

Presale questions & requests related to RAXO modules
pontikos
Posts: 43
Joined: Mar 19, 2011 12:58 pm
Joomla! version: 1.5,2.5,3x

UPDATES for Modules and Layouts

Post by pontikos »

Hello,

I usually was receiving emails with the updates of all my purchased products.
I haven't got any email since long time... so I am wondering if the modules are still getting updated and how do we get their udpates.

Back in time, I purchased all modules (Joomla 1.5 - 3/ K2) and their available templates.
Please let me know
Stuckshutter
Posts: 24
Joined: Nov 11, 2010 6:35 pm
Joomla! version: 1.5.22

UPDATE to newest release

Post by Stuckshutter »

For some reason, I have not received the 1.11 UPDATE email notification.
The last one I got was for 1.10 but not 1.11: RAXO_All-mode_PRO_J3.x_v1.10.zip

I assume it either got deleted by mistake or was otherwise lost. How can I get the link to download the new version?
thanks,
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Lisa
Posts: 1014
Joined: Feb 25, 2010 7:14 pm

Re: UPDATE to newest release

Post by Lisa »

Stuckshutter wrote: Nov 08, 2021 3:16 pm How can I get the link to download the new version?
I checked your account: everything is fine here and you have an active subscription,
since the purchase of the module was made less than a year ago.
For some reason, I have not received the 1.11 UPDATE email notification.
An email with links to download the last versions of the module was sent to you on October 18.
RAXO All-mode PRO J4 v2.01
RAXO All-mode PRO J3 v1.11

Check your email including your spam folder. If for some reason the letter is no longer there, let me know, I will forward it.
:!: Join me on Facebook to keep up with the latest RAXO news and other Joomla stuff!
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Lisa
Posts: 1014
Joined: Feb 25, 2010 7:14 pm

Re: UPDATES for Modules and Layouts

Post by Lisa »

pontikos wrote: Nov 05, 2021 1:08 pm Hello,

I usually was receiving emails with the updates of all my purchased products.
I haven't got any email since long time... so I am wondering if the modules are still getting updated and how do we get their udpates.

Back in time, I purchased all modules (Joomla 1.5 - 3/ K2) and their available templates.
Please let me know
Yes, we continue to develop our products.
Updates to modules are constantly being released, you can look at our blog: https://www.raxo.org/blog.html

For customers who have an up-to-date subscription (the purchase was less than a year ago), updates are sent directly to their email.
:!: Join me on Facebook to keep up with the latest RAXO news and other Joomla stuff!
pontikos
Posts: 43
Joined: Mar 19, 2011 12:58 pm
Joomla! version: 1.5,2.5,3x

Re: UPDATE to newest release

Post by pontikos »

Hello,
For customers who have an up-to-date subscription (the purchase was less than a year ago), updates are sent directly to their email.
When did this policy come into play?

When I bought the modules, the support policy was to receive the updates for the same Joomla version.
So, I was receiving the emails with the updates for long time... then at some point (around 2019) emails stopped arriving - without any other notification.
Stuckshutter
Posts: 24
Joined: Nov 11, 2010 6:35 pm
Joomla! version: 1.5.22

Re: UPDATE to newest release

Post by Stuckshutter »

Thanks for the quick response, have it now.
ShonanFS
Posts: 1
Joined: Oct 07, 2021 6:42 am
Joomla! version: 3.10.11
PHP version: 8.0.25
Contact:

I can not receive the emails with the updates.

Post by ShonanFS »

Hello,
I can not receive the emails with the updates.
スクリーンショット 2022-07-10 15.30.20.png
RAXO All-mode PRO 1.10 → 1.11
RAXO Grid (deprecated) 1.4 → 1.5
RAXO Newsbreak (deprecated) 1.3 → 1.4
RAXO Pagination (deprecated) 1.4 → 1.7
RAXO Portal (deprecated) 1.5 → 1.7

How can I receive emails?
You do not have the required permissions to view the files attached to this post.
Admin
Site Admin
Posts: 1456
Joined: Jan 31, 2010 9:53 pm
Joomla! version: 4.0.5
PHP version: 8.0

Re: I can not receive the emails with the updates.

Post by Admin »

ShonanFS wrote: Jul 10, 2022 8:33 am I can not receive the emails with the updates.
RAXO All-mode PRO 1.10 → 1.11
An email with links to download the last versions of the module was sent to you on October 18, 2021.
RAXO All-mode PRO J4 v2.01
RAXO All-mode PRO J3 v1.11

and resend this update today Jul 10, 2022
ShonanFS wrote: Jul 10, 2022 8:33 am RAXO Grid (deprecated) 1.4 → 1.5
RAXO Newsbreak (deprecated) 1.3 → 1.4
RAXO Pagination (deprecated) 1.4 → 1.7
RAXO Portal (deprecated) 1.5 → 1.7

How can I receive emails?
Regarding the listed layouts, I check your account and don't find these purchases. Please provide more information (reference number, email and etc).
For customers who have an up-to-date subscription (the purchase was less than a year ago), the updates are sent directly to their email.
AquitaineOnLine
Posts: 2
Joined: Dec 05, 2022 4:39 pm

Re: UPDATES for Modules and Layouts

Post by AquitaineOnLine »

Hi,

I realised yesterday connecting to my Joomla Admin there are updates for Raxo extensions, but I did not receive emails with download links (or they were in my spam folder but it was automatically emptied since then)

Is it possible to send me again the download links, please ?

Regards,
Admin
Site Admin
Posts: 1456
Joined: Jan 31, 2010 9:53 pm
Joomla! version: 4.0.5
PHP version: 8.0

Re: UPDATES for Modules and Layouts

Post by Admin »

AquitaineOnLine
We sent you two emails on October 31, 2022:

UPDATE: RAXO Related Articles J4 v2.01 and J3 v1.11
UPDATE: RAXO Insert Position J4 v2.01 and J3 v1.03
Is it possible to send me again the download links, please?
I will send them again.
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